Frequently Asked Questions
Q. Where do I mail in my payment?
A. PINC Management, PO Box 696, Watertown, CT 06795
Q. Can I reach you after hours?
A. We have a 24/7 Maintenance Emergency Line (answered by Clive Saunders) to handle maintenance emergencies ONLY. 203-841-7841.
Q. How much is a resale packet?
A. The cost is $135.00
Q. How can I order a resale packet?
A. Go to our forms page and complete the Resale Request Form.
Q. How much is a condo questionnaire?
A. The cost is $30.00
Q. How can I order a condo questionnaire?
A. Generally, you will receive the condo questionnaire from your real estate provider, bank, or mortgage provider. Email the questionnaire over to us and once we receive payment we will email it over to you.
Q. How do I get a Certificate of Insurance that my mortgage company requested.
A. Go to our forms page and complete the Certificate of Insurance Form.
Q. Do you accept credit card payments?
A. Yes. Go to your Associations webpage to complete the payment online or call the office to give your credit card information.
Q. How do I submit a work order request?
A. Go to our forms page and complete the word order request.
Q. Can I request payment slips and/or PINC return address labels?
A. Yes, but at the resident's cost. Associations do not cover these cost. We can provide 12 months of payment slips, stamped, addressed return envelops bundles. If you are interested please go to our forms page and compete the request.
Q. How does a contractor get included for future bids?
A. Complete the Contractor Bid Sheet on our forms page. Once we receive we will add you to the list.
Q. How do I know the rules of my condo Association?
A. When you purchased your unit you were given a Resale Packet that provides the details of the Rules and Regulations to your Association. Most condo Associations have similar rules which you can read here.
A. PINC Management, PO Box 696, Watertown, CT 06795
Q. Can I reach you after hours?
A. We have a 24/7 Maintenance Emergency Line (answered by Clive Saunders) to handle maintenance emergencies ONLY. 203-841-7841.
Q. How much is a resale packet?
A. The cost is $135.00
Q. How can I order a resale packet?
A. Go to our forms page and complete the Resale Request Form.
Q. How much is a condo questionnaire?
A. The cost is $30.00
Q. How can I order a condo questionnaire?
A. Generally, you will receive the condo questionnaire from your real estate provider, bank, or mortgage provider. Email the questionnaire over to us and once we receive payment we will email it over to you.
Q. How do I get a Certificate of Insurance that my mortgage company requested.
A. Go to our forms page and complete the Certificate of Insurance Form.
Q. Do you accept credit card payments?
A. Yes. Go to your Associations webpage to complete the payment online or call the office to give your credit card information.
Q. How do I submit a work order request?
A. Go to our forms page and complete the word order request.
Q. Can I request payment slips and/or PINC return address labels?
A. Yes, but at the resident's cost. Associations do not cover these cost. We can provide 12 months of payment slips, stamped, addressed return envelops bundles. If you are interested please go to our forms page and compete the request.
Q. How does a contractor get included for future bids?
A. Complete the Contractor Bid Sheet on our forms page. Once we receive we will add you to the list.
Q. How do I know the rules of my condo Association?
A. When you purchased your unit you were given a Resale Packet that provides the details of the Rules and Regulations to your Association. Most condo Associations have similar rules which you can read here.